Refund policy

Return Policy

We only accept returns for defective items. Please send the item back to the address below within 30 days of receiving your order.

[Defective Items] ※ If the item you received is different from what you ordered ※ If the item is damaged or soiled

■ Address Muroya Building 3F, 16-2 Mibumatsubara-cho, Nakagyo-ku, Kyoto-shi, Kyoto 604-8823, Japan Kyoden Co., Ltd.

■ Phone Number 075-275-8238

Return Shipping

If the item qualifies as defective, we will cover the return shipping cost.

EU customers have the right to withdraw from their purchase within 14 days of receiving the goods. To exercise your right of withdrawal, please use our withdrawal form.